HDOH Response After Action Report/Improvement Plan (AAR/IP)(2018)


RZHQ developed a “real-world” After Action Report/Improvement Plan for the Hawaii Department of Health’s (HDOH) response to three separate events that occurred in 2018: the Kilauea Volcano Eruption, Hurricane Lane/Tropical Storm Olivia, and the Kauai Flood events. RZHQ analyzed local, state, and federal documentation from each event, and conducted interviews and a survey of participants to gather feedback on issues and recommendations. In addition, RZHQ developed a draft policy and procedure manual outlining organizational roles and responsibilities to clarify activation and utilization requirements for external resources supporting HDOH. This project involved conducting three separate workshops on each real-world response event.

  •  “This AAR was 10x more effective.”
  • “Awesome AAR workshop! Great facilitation we actually made some headway…”
  • “Your facilitation at these workshops is extremely helpful. I appreciate that you keep us on track and capture all of the feedback in a concise and efficient manner.”