ReadyZoneHQ (RZHQ) is a Hawaii-based emergency preparedness management consulting firm whose mission is to assist organizations to become better prepared to respond and recover from disasters.
RZHQ has been in business for over eight years and is a Veterans Administration-certified Veteran-Owned Small Business (VOSB). RZHQ is rated A⁺ by the Better Business Bureau (BBB).
A Certified Emergency Manager (CEM) and U.S. Army Veteran started RZHQ in 2013. The founder is a domain expert in emergency preparedness and response with over 30 years of experience conducting more than 300 workshops, training events, and exercises to help clients become ready for disaster.
RZHQ has the experience, knowledge, skills, and abilities to successfully support planning, training and exercise efforts at the Federal, State, and local level during all phases of the preparedness cycle. RZHQ’s emergency preparedness planning team has more than 20 years of experience in Hawaii supporting a wide variety of clients to include the City and County of Honolulu Department of Emergency Management (DEM), the Hawaii Emergency Management Agency (HI-EMA), the Hawaii Office of Homeland Security (OHS), the Hawaii Department of Health (HDOH), the Hawaii State Energy Office (HSEO), US Army Pacific, and Joint Base Pearl Harbor Hickam.
RZHQ has extensive experience with Comprehensive Preparedness Guide (CPG) 101, and contingency planning for numerous scenarios to include pandemic response planning for the Hawaii Department of Health (HDOH) 2020 COVID-19 Vaccination Plan, logistics planning for the Hawaii Emergency Management Agency (HI-EMA) 2015 Hawaii Catastrophic Hurricane Plan/Annex, the Hawaii Temporary Emergency Power Plan, the Hawaii Strategic National Stockpile (SNS) Plan, security planning for the 2010 Olympics, catastrophic incident response planning, crisis planning with the Federal Bureau of Investigation (FBI), and pandemic response plans for both the Department of Homeland Security (DHS) and the Department of Transportation (DOT).
RZHQ is also experienced in developing synchronization matrices for clients in Hawaii through projects such as support to counter-terrorism planning for the Asia Pacific Economic Consortium (APEC) in 2011, hurricane planning for Makani Pahili, and Complex Coordinated Terrorist Attack (CCTA) planning for Oahu, Kauai, and Maui.
RZHQ developed courses for the State Emergency Response Team (SERT) in support of HI-EMA, as well ascourses on Emergency Operations Plan (EOP) development, and training for state agencies based on their EOP responsibilities. RZHQ has instructors certified to teach Homeland Security Exercise and Evaluation Program (HSEEP), Incident Command System (ICS), Continuity of Operations (COOP), Awareness, Operations, Incident Command, and Hazardous Materials Technician Courses, as well as courses for the National Disaster Preparedness Training Center (NDPTC). RZHQ has taught courses and led workshops for senior military and civilian officials (including the Governor of Hawaii) throughout the U.S. (including Guam, American Samoa, and the Commonwealth of the Northern Mariana Islands (CNMI)), and in numerous countries to include Cambodia, Nepal, Thailand, Bangladesh, Japan, Italy, Germany, Spain, Latvia and Guantanamo Bay, Cuba.
RZHQ has experience supporting Federal, State, and local exercise programs in compliance with HSEEP methodology, the National Response Framework (NRF), the National Exercise Program (NEP), and the National Incident Management System (NIMS). Exercises in Hawaii have included numerous Makani Pahili hurricane exercises, Tsunami exercises, Complex Coordinated Terrorist Attack Exercises, transportation incident exercises, pandemic response drills, etc. RZHQ has completed hundreds of after-action reports (AAR) and operational assessments (OA) focused on capturing critical lessons learned to improve efforts in the public health, medical, law enforcement, emergency management, and fire/hazardous materials fields for both civilian and military response communities. This has also included real-world response AARs and OAs on COVID-19 vaccinations throughout Hawaii, flooding in Kauai and Oahu, the Kilauea East Rift Zone (KERZ), Dengue outbreak response, and Hurricane Olivia/Lane response.